Agile & SAFe Delivery

2022 – present · Digital Technologies Lead, then Digital Customer Operations Manager · ENGIE Italia

agile, safe, scrum, time-to-market, release management, ways of working

Scope

Introduction of SAFe cadences and planning increments, backlog and refinement discipline across internal and vendor teams, role definition for product owners and delivery leads, end-to-end release process optimisation to reduce time-to-market, delivery metrics and reporting.

Results

Six delivery rooms moved from waterfall to agile ways of working, brought onto a single delivery cadence with refinement and planning made traceable in one tool set, and a shortened release cycle used as the lever for time-to-market rather than added capacity.

Adoption of scaled agile ways of working and end-to-end optimisation of the release process.

Context

A portfolio spanning six workstreams, several vendors and a fixed regulatory calendar cannot be planned annually. Scaling agile beyond individual squads, and shortening the release train itself, was the condition for absorbing regulatory work without freezing the commercial roadmap.

Role

Driver of agile and SAFe adoption within the Italian IT & Digital organisation, and sponsor of the release-process optimisation workstream.

Stakeholders

IT & Digital teams, business product owners, external delivery partners, PMO, management.

Tech & Tools

Jira, Confluence, Miro, Kanban and PI planning, DevOps toolchain, delivery dashboards.

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