A meter-data platform and a master data management layer as the foundation of the billing chain.
ENGIE Italia · Digital Customer Operations Manager · 08/2025 – 09/2026
Consumption data arrives from dozens of distributors in heterogeneous formats and at different cadences. Without a normalised meter-data layer, time-of-use tariffs cannot be priced, hourly billing cannot be produced and every distributor merger becomes a manual data-remediation exercise.
Manager accountable for the workstream; delivery run by project managers in the team.
Meter-data platform enabling time-of-use and hourly pricing, master data management implementation, alignment of supply-point and distributor master data through market consolidation, adaptation of meter-replacement flows for gas.
Customer operations, billing and finance, regulatory affairs, data and analytics, distributors and market operators, platform vendors.
Meter data management platform, market-flow integration, MDM tooling, data warehouse and lakehouse, Salesforce and billing integration.
Consumption data normalised into a single governed layer, enabling consumption-based tariff families downstream and absorbing distributor consolidation without breaking the supply-point base.